Tracking order
Tracking order

DHL Paket To Germany

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For any questions regarding the tracking number, contact here:
Tel: +49 201 899380 / +49 0228 4333112

GLS/SDA To Italy

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For any questions regarding the tracking number, contact here:
GLS: +39 199 151188
SDA: +39 199 113366

Colissimo To France

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For any questions regarding the tracking number, contact here:
Tel: 0825878888

Correos/Cacesa To Spain

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For any questions regarding the tracking number, contact here:
Correos Spain: 902197197
Cacesa: +34 913335450/+34 917461860

Royal Mail To UK

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For any questions regarding the tracking number, contact here:
Tel: 03456000606/ 03457740740

USPS To US

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For any questions regarding the tracking number, contact here:
Tel: 1-800-275-8777

EUROPE EXPRESS

Please be noted the tracking info. would be updated when it arrives at Europe in approx. 5 day after shipping. When it lands at Europe, you are promosing to receive it in 8 days.

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DHL

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UPS

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SPSR

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Aramax

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Asendia

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NL Post

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Swiss Post

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Singapore Post

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China EMS E-packet

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Expedited Shipping
We have upgraded our service by utilizing local expedited shipping logistics (including DHL Paket/ GLS/ Colissimo/ Correos/ Royal Mail) to offer premium shopping experience.
We can ship out most orders in 48 hours upon your payment. So you don't have worry about the long processing time as before.
Benefits of this shipping method:
  • 1-2 business day handling time after payment confirmed
  • 6~10 working days for delivery
  • Much lower shipping fees
  • No customs tax occurred for order less than 5 items or under $100

  • Warn Notice
  • Pre-orders won't be shipped until it's in Stock. The parcel will be shipped until it's in stock products.
  • We don't work on weekends.
  • Products marked with "Usually ships in 3~7 business days" won't be shipped in 48 hours


  • Warn Notice
    If you'd like to get it in 3~7 days, we recommend to purchase from our EU express department (Shipped from EU)
    See EU Express Products here: http://www.cigabuy.com/eu-express-c-122_177.html
    For changing shipping address
    About Changing Shipping Address:

    Since we've updated the expedited shipping service, orders will be shipped in 48 hours. If you'd like to change shipping address, please email us in 24 hours. Otherwise some related fees would be occurred from the logistics when the package is shipped.

    Here's terms of changing shipping address from Logistics when the parcels is shipped
  • Non-registered/ Registered Airmail: Do not support changing shipping address.

  • DHL/ UPS/ Aramax: They would charge $15 for changing shipping address.

  • DHL Paket/ GLS/ Colissimo/ Correos/ Royal Mail/ Europe Express: They would charge $10 for changing shipping address.


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